Our mission at Imperial Moving and Storage is to provide top quality relocation services that will create a lifelong relationship with all of our clients. In order to ensure this quality of service we send feedback forms after each move to find out what each of our customers had to say regarding the move and our service. We are interested in what our customers have to say and are constantly working to improve our quality of service. Below you will find a sample of our testimonials from commercial and private customers that will give you an idea of what previous customers had experienced while working with us.
“Amazing movers, I don't have one single complain about Imperial movers. They were on time, took very good care of my stuff, nothing got damaged. Plus the "main" mover which is called Doctor was amazing, he was super fast and efficient, and he even gave me some nice tips on how I should dispose my furniture!”
Anne Whitlock Goode
“ABSOLUTELY GREAT. Imperial was fantastic through the entire moving process. The woman helping us in the office was so helpful, answered all questions clearly, and set everything up quickly and flawlessly. The movers were extremely efficient. They packed up my entire apartment, and even swept the floors. I kept adding more to the load they needed to pack and move, and they just said, "no problem" every time. These guys could not have been nicer. They knew exactly what they were doing, and made the pain of moving so quick and easy. HIGHLY HIGHLY RECOMMEND THEM.”
“I moved from NJ to NY and Imperial Moving & Storage made it so easy! I hired 3 movers and they showed up right on time. Right away they began moving and wrapping up furniture, very quickly and carefully. I have moved a lot in the last 5 years and these movers were the best experience I have had. As well as being very efficient, they were all very friendly and considerate. I would recommend this moving company to anyone looking for a pleasant move, in fact I already have. 100% worth the price, thanks!”
“These guys are the best!! Everything went smoothly... Very gentle with all my stuff and very professional as well. 100% Recommended ”
I cant say enough thanks and praise for these people! I had a multi-state move, about 100 miles each way from CT to NJ. If that alone wasnt scary lets add to the pile that my move (outside of movers) was adding up and I was depleting my savings so quickly it was making my head spin! When I got the amazing quote from Ruma at imperial I had to email her back and make sure she wasnt mistaken. She insisted she wasnt and not to worry. This was my life saver! My movers were not only professional but they were courteous and friendly. They handled everything with supreme care and attention to detail. The foreman was very polite and nice and went out of his way to explain what they were doing so that I wouldnt worry about a thing (we even offered to help and he said we should relax and enjoy some down time!) I have used other NYC based movers and they didnt come CLOSE to how wonderful these guys were. Ill be singing your praises for a long time to come. Please thank my moving team for me one more time, they made something as stressful as a move feel smooth and painless! Also, Ruma, the person who organized and quoted all of this from the beginning she was kind and patient with me and her quote was so on spot youd think she had a magic ball ;) She helped me feel confident in my decision to use Imperial from the very start! I hope that more people use Imperial, because they deserve the customers and Id love for everyone to see how stress-free a move can be!
All of their staff, from the office to the movers, were extremely helpful, professional, and thorough... And if that wasn't enough, they had the best prices of the 10 companies I called! Highly recommend them to anyone and everyone! Helped make one of the worst activities in NYC quite smooth and easy
My experience with Imperial Moving and Storage could not have been better. I had a ton to move and they made the process as stress-free as possible for me, at a very reasonable price. I highly recommend using them for your next move
Last week i used imperial moving company for my move, it was a great experience. They were amazing and very friendly. They were very patient with me during my move. Over all it was a great experience with them, and i will defiantly suggest them to anyone who is looking for an affordable cost with great customer service.
Contracted Imperial Moving to move within Manhattan. Tanya, service rep at Imperial was very friendly and helpful; my movers - George, Q, and Eunice, were professional and efficient. My only disappointment was that movers arrive late, 1 hour past arrival window; however, they did call me in advance to notify me. I wanted Imperial because I read they were always on time, so I did paid extra $60 than I could have gotten elsewhere that I called to get a quote. Oh well... Overall though, satisfied with the movers, they were really great and made my move less stressful. No hidden extra fees at the end either
These guys were as professional as it gets. Our move from point A to point B in Manhattan went flawlessly. They came on time with all the necessary supplies on hand. They were thorough, careful, fast and fair. I offer them the highest commendation
Just recently used Imperial for the second time after having a great experience with them previously. They once again exceeded expectations. They were prompt (early, even), courteous, efficient and incredibly pleasant to work with. They do everything they can to take the stress out of moving. Can't recommend them enough
No bs on price. Came early and finished a little early. No damage to items. Foreman had a cool beard. Couldn't have asked for anything more